about

we believe…

  • …as many others do, that large or complex organisations can achieve a competitive advantage by establishing a culture of operational excellence and continuous improvement
  • …success stories are rare because effective business process management must include a shared process model that all stakeholders can  recognise, adopt and understand from their own perspective, be it a top-down strategic view for the CxOs or a bottom-up view from the line

what we do

offering consulting, coaching, and training; Knowledge Spring aims to be a leading vendor-independent specialist in Business Process Management strategy  by:

  • supporting organisations to develop effective shared process models that support their goals and provide real value, and
  • helping vendors of Business Process Management technology to deliver effective solutions

why now?

“By 2014, 40 per cent of business managers and knowledge workers in Global 2000 enterprises will use comprehensive business process models to support their daily work, up from 6 per cent in 2009″

“crossing “the chasm”

Geoffrey A. Moore suggests that disruptive technologies encounter a phase in their adoption called “the chasm” where they succeed or fail.  Gartner’s prediction puts business process modelling technologies in this critical phase

Business Process Managememt mapped on to the Innovation Curve

Business Process Management's evolution mapped onto Rogers’ Diffusion of Innovations bell curve